Privacy policy

Welcome to MARKO.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from MARKO.

We are committed to providing a secure, transparent, and reliable shopping experience.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, mobile number, email address (if provided), and delivery address.

• Payment Information: Information related to bKash, Nagad, Rocket, Bank Transfer, Online Payment Gateway, or Cash on Delivery.

• Order Information: Purchased products, order history, delivery preferences, and transaction details.

• Technical Information: IP address, browser type, device information, cookies, and website usage data for security and analytics purposes.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders efficiently.

• Verify payments and provide customer support.

• Send order confirmations, shipping updates, and promotional offers.

• Improve our products, services, and website.

• Prevent fraud, enhance security, and comply with legal requirements.

3. Payment Security

Our payment methods, including bKash, Nagad, Rocket, Bank Transfer, Online Payment Gateway, and Cash on Delivery, are processed securely.

MARKO does not store your complete debit/credit card or banking credentials.

4. Information Sharing & Confidentiality

We never sell, rent, or trade your personal information.

Your information may only be shared with:

• Delivery partners for order fulfillment.

• Payment service providers for payment processing.

• Government or regulatory authorities when required by law.

All third-party service providers are expected to maintain appropriate confidentiality and data protection standards.

5. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences.

• Analyze website performance and traffic.

• Improve functionality and provide a more personalized shopping experience.

You can manage or disable cookies at any time through your browser settings.

6. Your Rights

You have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your information where applicable.

• Opt out of promotional and marketing communications.

To exercise these rights, please contact our Customer Care Team.

7. Data Security

We implement appropriate technical and administrative measures to protect your personal information.

Although we strive to safeguard your data, no method of online transmission or electronic storage is completely secure.

8. Changes to This Privacy Policy

MARKO reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page. We encourage you to review this policy periodically.

9. Contact Us

Email: markobdshop@gmail.com

Phone: +8801792203040

Address: Afsana Tower, 18 Alaul Avenue, Sector-6, Uttara, Dhaka-1230, Bangladesh.