Terms of service
Welcome toΒ MARKO. By accessing our website, purchasing our products, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
1. Use of Services
β’ Products sold by MARKO are intended for personal use only.
β’ Our products or services may not be used for any unauthorized commercial purposes.
β’ Customers must provide accurate and complete information when placing an order.
2. Payment Methods
We currently accept the following payment methods:
β’ Cash on Delivery (COD)
β’ bKash
β’ Nagad
β’ Rocket
Payment, where applicable, must be completed within the specified time to confirm your order.
3. Delivery Policy
β’ Orders are generally delivered within 3 business days after confirmation.
β’ Delivery may be delayed due to natural disasters, public holidays, or courier-related issues.
β’ Customers must provide a valid delivery address and active mobile number to ensure successful delivery.
4. Order Cancellation & Modification
β’ If you wish to cancel an order after placing it, please contact our Customer Care Team as soon as possible.
β’ MARKO reserves the right to cancel any order due to product unavailability, payment verification issues, pricing errors, or suspected fraudulent activity.
5. Return & Refund Policy
β’ If you receive a defective, incorrect, damaged, or incomplete product, please contact our Customer Care Team for return or refund assistance.
β’ Refunds may be issued through bKash, Bank Transfer, the original payment method, or Store Voucher, depending on eligibility.
Please review our Return & Refund Policy for complete details.
6. Intellectual Property Rights
β’ All content on MARKO, including logos, designs, images, videos, text, graphics, and website content, is protected under applicable copyright and trademark laws.
β’ Unauthorized copying, reproduction, modification, distribution, or commercial use of any content is strictly prohibited without prior written permission.
7. Limitation of Liability
β’ MARKO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
β’ Customers are responsible for using and maintaining products according to their intended purpose and care instructions.
8. Privacy Policy
Please review our Privacy Policy to learn how we collect, use, and protect your personal information.
9. Changes to These Terms
β’ MARKO reserves the right to update or modify these Terms & Conditions at any time.
β’ Any changes become effective immediately upon publication on our website.
10. Contact Us
Email: markobdshop@gmail.com
Phone: +8801792203040
Address: Afsana Tower, 18 Alaul Avenue, Sector-6, Uttara, Dhaka-1230, Bangladesh.